Ben Mendez

Privacy Policy (Updated 18 December 2011) Table Of Contents 1. Collecting Personal Information and its use 2. Fraud Prevention 3. Telephone Calls 4. Disclosure of Your Information 5. Cookies 6...

No worries, all you need to do is call our contact center at 180-3535, we will schedule a date for an installation visit within 24hrs of your call. Since the units were not installed at time of del...

Returns and exchange have been made easy for you. You can return or exchange your product within 14 days of purchase at any of our showrooms or you may call customer care at 1803535 to schedule pic...

- If there is no defect and the spare part is available the item will be repaired.- If there is a manufacturer defect then our technical investigation reports will be raised to replace the item, if...

1. Go to [My Account] menu after you login to your xcite.com account.2. Click on [My Virtual Cards] section.3. Click [Report An Issue] below the card.4. Upload a screenshot of the error you get whe...

WHY X-CARE? Drop or Spills We'll replace your device if you accidentally damage it by dropping or spilling any liquid on it in the course of normal use. Convinient Claim Support We're here...

Many products on xcite.com are eligible for our Extended Warranty program and you can add up to 5 years of Extended Warranty to a product in the shopping cart. For more details on our Extended Warr...

Yes, if you would like to return something we have delivered or in process of delivery, you may contact our Customer Service Center by clicking here and unless otherwise stated on the delivery note...

There is no extra cost involved for our Home delivery service. However an xcite.com shopping cart should be at a minimum amount of 20 KD to qualify for free delivery, all orders under the 20 KD amo...

No problem, you can easily update your orders prior completing your purchase which by the way you get to review automatically as part of your shopping experience before every checkout. However if y...