Thank you for bringing this matter to our attention, we would like to apologize for any inconveniences caused during your online shopping journey.
As a first step, kindly check the number of items in your order history, in case the missing item(s) was not added to your cart.
If your order was placed during a buy 1 get 1 free promotion, please make sure that you had selected the free item(s).
If you've confirmed that you have a missing item in your order, kindly contact us through live chat or fill in the 'contact us' form and we will get in touch with you within 48 hours.
As a first step, kindly check the number of items in your order history, in case the missing item(s) was not added to your cart.
If your order was placed during a buy 1 get 1 free promotion, please make sure that you had selected the free item(s).
If you've confirmed that you have a missing item in your order, kindly contact us through live chat or fill in the 'contact us' form and we will get in touch with you within 48 hours.
Comments
0 comments
Please sign in to leave a comment.